Exceptional experience

With over 20 years of experience in designing and developing user-friendly and accessible content, you know your business is in the right hands.

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How can I help?

It's not just the words on the page that make content useful; it's how all the pieces work together to ensure your intranet is relevant, reliable and accessible.

From understanding your current frustrations and inefficient processes to sustaining a functional, useful environment for the long-term, how can I help?

UX Content Design & Development

Working with you and your teams to develop user-focused, relevant and reliable content to support your business' operations.

Content Strategy & Governance

Developing clear processes and governance to ensure your intranet remains up-to-date, accurate, and relevant for everyone.

Mentoring, Support & Training

Upskill your teams with one-on-one, group or parallel working to ensure the ongoing success and reliability of your intranet.

Research, reviews & analysis

Understanding your business needs, pain points and access to essential information is critical to operational success.

Information Management

Organising and structuring all your information, from intranet pages and news updates to documents and data, making it accessible to all.

Document Management

Structured and accessible document management solutions, ensuring your users can find what they need, when they need it.

Putting users at the heart of your business

Amanda’s strength is in designing and building intranets for customer-facing and internal support teams, large-scale construction crews, and audiences with a diverse range of accessibility and language skills.

Having worked with small businesses, global companies and government organisations, she has the skills and experience you need to create an accessible, relevant and reliable intranet.

Testimonials

Putting people first and ensuring they can get the job done easily and efficiently is at the core of my services ... but don't just take my word for it ...

Amanda, you are always making things easier for online content management. Thanks for always helping out

Daniel

Telstra

AMAZING work on the HR content migration. Everything went to plan and a big part of that was because of your attention to detail and persistence. Thank you for you passion and enthusiasm for getting things right the first time.

Lena

Manager, HR Digital Comms and Channels

For being a general legend, but also being super approachable, an absolute expert on content (and very willing to provide guidance and share your knowledge), and for always helping us deliver to ensure a great customer (employee) experience, even if it means a super-quick turnaround time for you!!!

Hayley Miller

Policy writer, Employee Relations

Thanks for volunteering to help out the GBS Reward team with our SharePoint / MS Teams journey. You just made it look so easy!

Vince A

Manager, Employee Benefits Team

I value so much your technical expertise, continued focus on the customer experience & never excepting that nearly or OK is good enough in that context. By hearing your concern, passion and knowledge, you uncovered a privacy issue that had implications outside of us.

Carolyn H

Senior Manager, Human Resources

Amanda has again come to the rescue and help Maria and myself set up our new SharePoint site for each of our areas. Amanda again made the complex simple (and dealing with me it has to be really simple) and made it fun and interactive along the way. Amanda made it a real collaborative approach with Maria and I - as we both have similar but different areas to cover - and Amanda made that easy. The end product was on mark!

Troy Peterson

Manager

Thank you Amanda for creating the new webform for our resourcing function. Your knowledge and expertise certainly helped make the process simple. Thank you again!

Bec

Manager, Talent Aquisition

Who I've worked with

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